Support

Need help with Wakeahead? Email us and we’ll get back to you. We aim to reply within two business days.

Frequently asked questions

Do I need an account?

No. Wakeahead has no accounts, logins, or passwords. Your settings live on your device.

I got a new phone — how do I restore my subscription?

Sign in to the same Apple ID you used to subscribe, open Wakeahead, and tap “Restore Purchases”. Your subscription will be restored automatically.

How do I cancel my subscription?

Open Settings on your device → your name → Subscriptions → Wakeahead → Cancel Subscription. You keep access until the end of the paid period.

The alarm didn’t adjust for a delay — why?

Wakeahead relies on third-party transit data, which can occasionally be delayed or incomplete. Always confirm critical travel with official operator information.

Which regions are supported?

We are launching in Sweden first, with the United Kingdom next.